If you’re looking to cancel your FuboTV subscription, you may have different reasons for doing so. Perhaps you’re cutting back on expenses, or maybe you’re not utilizing the streaming service as much as you anticipated. Whatever the reason, the process to unsubscribe is straightforward and can be completed online.
It’s important to remember that canceling your subscription means losing access to FuboTV’s extensive lineup of sports, entertainment, and live TV.
Before initiating the cancellation, you should be aware of the implications this has on your account and any content you may be midway through. A proactive approach such as pausing your subscription could be a beneficial temporary alternative, saving the hassle of re-subscribing in the future.
Should you decide to go ahead with the cancellation, doing so is quite simple, and any offers to retain your subscription with a discount could be presented during the process.
Key Takeaways
- Canceling a FuboTV subscription is a simple process that can be handled online.
- Consider pausing instead of canceling if you anticipate a temporary break from the service.
- After cancelation, access to the streaming content will be lost immediately or at the end of the billing cycle.
Preparing to Cancel Your Fubo Subscription
Before you proceed to cancel your Fubo subscription, it’s crucial to understand your billing cycle and check your account details to ensure a smooth cancellation process.
Understanding the Billing Cycle
Your Fubo subscription operates on a billing cycle that begins the day you sign up and recurs monthly or annually, depending on your plan. If you cancel, your subscription will typically remain active until the end of the current billing period. To avoid any unexpected charges, it’s best to cancel at least 24 hours before your next billing date.
Checking Account Details
Visit the Fubo website and log in to My Account. Here, you can review your subscription plan and payment information. Ensure you’re aware of the following aspects before you proceed to manage your subscription:
- Type of Subscription: Note whether you have a monthly or yearly plan.
- Renewal Date: Confirm your next scheduled payment date.
- Payment Method: Check the payment information for any outstanding charges.
Steps to Cancel Fubo on Different Devices
Cancelling your Fubo subscription varies slightly depending on the device you’re using. Whether it’s through a Roku device, iOS, Android, or on a computer, follow these device-specific steps to successfully unsubscribe.
Cancel on Roku Devices
On Roku devices, you need to manage your subscriptions through the Roku platform.
- Press the Home button on your Roku remote.
- Go to Roku’s Home Screen and use your remote to navigate to ‘Settings’, then select ‘Subscription’.
- Find FuboTV, then choose the Unsubscribe option to cancel it.
Alternatively, you can cancel via my.roku.com on your computer browser.
- Log in with your Roku account credentials.
- Locate your Fubo subscription and select the Unsubscribe option.
Cancel on iOS Devices
For iOS devices like iPhone, iPad, or Apple TV, use the settings app to cancel subscriptions.
- Open the Settings app on your device.
- Tap your Apple ID at the top, then select ‘Subscriptions’ or ‘iTunes & App Store’ if you don’t see ‘Subscriptions’.
- Find and select your FuboTV subscription, then tap the Cancel Subscription button.
Cancel on Android Devices
On Android smartphones or tablets, you’ll use the Google Play Store.
- Open the Play Store app.
- Tap the Menu icon and go to ‘Subscriptions’.
- Locate FuboTV and select Cancel Subscription.
If you’re using an Android TV, cancel through the TV’s settings.
- Navigate to the Settings.
- Go to ‘Subscriptions’ and select FuboTV.
- Choose to Unsubscribe.
Cancel Through the FuboTV Website on a Computer
You can cancel your Fubo subscription directly on FuboTV’s website.
- Visit FuboTV’s website and log in to your account.
- Navigate to Account Settings, found typically under your account name or within a settings cog or menu.
- Scroll down to the bottom of the ‘Subscription and Billing’ section and click on Cancel Subscription. Follow the prompts to finalize the cancellation.
After Cancellation
After you cancel your Fubo subscription, it is essential to verify the cancellation and understand the financial aspects such as possible refunds or charges you may encounter.
Confirming the Cancellation
Once you unsubscribe, you should receive a confirmation message or confirmation email from FuboTV. This confirms that your request to end the subscription has been processed successfully. It is crucial that you keep this message as it serves as your proof of the complete cancellation.
Possible Refunds and Charges
After cancellation, if you were in a billing cycle when you canceled, FuboTV generally does not offer a refund for any remaining time. However, you will not incur further charges moving forward. Keep in mind, that your access to the service will continue until the end of the current billing cycle you’ve already paid for.
Additional Help and Information
When canceling your Fubo subscription, you may encounter various situations that require additional assistance. This section provides guidance on how to handle issues with cancellation, how to reactivate your subscription if you change your mind, and the avenues available to contact customer service for further help.
Handling Issues with Cancellation
If you encounter issues while attempting to cancel your Fubo subscription, ensure that you’ve followed all the required steps in the cancellation process. Issues may arise if you’re trying to cancel close to the billing date or if there’s an outstanding balance on your account.
Cancellation steps:
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- Log in to your Fubo account.
- Navigate to “Subscription & Billing.”
- Scroll down and select “Cancel Subscription.”
- Follow the prompts to confirm cancellation.
Any errors or complications during this process warrant reaching out to customer support for the resolution. If you’ve started a free trial and wish to cancel, you must do so 24 hours before the trial ends to avoid charges.
Reactivating Your Subscription
If you decide to return to FuboTV, reactivating your subscription is a straightforward process:
Reactivation steps:
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- Sign in to your account.
- Go to the “Subscription & Billing” section.
- Choose the subscription plan you wish to reactivate.
Keep in mind that any promotional rates or discounts previously applied to your account may not be available upon reactivation.
Contacting Customer Service
FuboTV customer service is available to assist with any questions or concerns related to your cancellation or account. You can reach them through various channels:
- Online: Directly through the Help Center on the FuboTV website.
- Email: Send a detailed message to the support email address.
- Phone: Call the customer service phone number during business hours for immediate assistance.
Remember to have your account information ready when contacting customer service to expedite the support process.
Frequently Asked Questions
To manage your FuboTV subscription effectively, you may have several questions about the cancellation process. This section provides specific answers that will guide you through various cancellation scenarios.
What are the steps to cancel my FuboTV subscription online?
To cancel online, sign in to your account on the FuboTV website, navigate to ‘My Account’ > ‘Subscription & Billing’, and select ‘Cancel Subscription’. Follow the subsequent prompts to confirm the cancellation.
Can I cancel my FuboTV subscription from my mobile device, and if so, how?
Yes, you can cancel your subscription from a mobile device. Open the FuboTV app or use a mobile browser to access your account settings. Follow the same steps as you would on a computer: find ‘Subscription & Billing’ and opt to ‘Cancel Subscription’.
What is the procedure to cancel a FuboTV subscription on Roku?
For Roku users, navigate to the Roku home screen, select ‘FuboTV’ using your remote, and press the star (*) button. Choose ‘Manage Subscription’ and then select ‘Cancel Subscription’. Confirm your choice to cancel when prompted.
Is it possible to cancel my FuboTV free trial, and what steps should I follow?
Yes, you can cancel your FuboTV free trial. The process is similar to canceling a paid subscription: access your account via the FuboTV website, locate ‘Subscription & Billing’, and click on ‘Cancel Subscription’. Ensure you cancel before the trial period ends to avoid charges.
How can I get a refund after canceling my FuboTV subscription?
Once you cancel your FuboTV subscription, you may not be eligible for a refund, as FuboTV typically does not provide refunds for partial use or the remaining time in a subscription period.
What process should I follow to change the details of my Fubo subscription?
To change your subscription details, sign in to your FuboTV account, go to ‘My Account’, and select ‘Subscription & Billing’. From there, you can adjust your subscription plan or update your payment information as needed.
