When subscribing to any streaming service, it’s important to understand not only the benefits but also how to navigate changes in your subscription, including cancellation.
Paramount Plus offers a plethora of entertainment options, but there might come a time when you need to end your subscription. Whether your entertainment needs have changed or you’re simply looking to cut down on expenses, cancelling your Paramount Plus subscription is a straightforward process.
Your ability to cancel will depend on how you initially subscribed, since Paramount Plus can be accessed through various platforms and devices.
If you initiated your subscription directly through the Paramount Plus website, the process involves logging into your account and following the cancellation instructions.
However, for subscriptions activated through other platforms, such as through mobile app stores or streaming devices, the process will require you to cancel through those specific services.
Key Takeaways
- Cancelling your Paramount Plus subscription is simple and can be done through your account settings.
- The cancellation steps vary depending on the device or service used to sign up.
- After cancelling, you may need to manage account settings or troubleshoot any issues.
Understanding Paramount Plus
Before diving into the specifics of how to cancel your subscription, it’s essential to have a clear understanding of what Paramount Plus is and a bit about its history, including its evolution from CBS All Access to the streaming service you know today.
What Is Paramount Plus?
Paramount Plus is a subscription-based streaming service that offers a wide variety of content, including live TV, on-demand movies, and original series.
As a subscriber, you have access to a diverse library that encompasses content from various CBS networks, popular films, and exclusive Paramount Plus originals. The array of options ranges from classic television shows to the latest blockbuster movies.
History of Paramount Plus and CBS All Access
Paramount Plus originated as CBS All Access, which was launched in October 2014. The service was CBS’s initial step into the streaming arena, offering episodes from their current and classic series line-up.
However, in March 2021, it was rebranded to Paramount Plus to reflect a broader range of content following the re-merger of CBS and Viacom. This expansion added more depth to the service with shows and movies from Paramount Pictures, Nickelodeon, MTV, BET, and Comedy Central.
Starting the Cancellation Process
To cancel your Paramount Plus subscription, you’ll initially need to access your account settings and navigate to your subscription details. This process is the first and crucial step in terminating your service.
Accessing Your Paramount Plus Account
First, you need to sign in to your Paramount Plus account. You can do this by visiting the Paramount Plus website and clicking on your username located in the upper right-hand corner.
Once you have clicked on your username, select Account from the dropdown menu to view and manage your account details.
Navigating to Subscription Settings
After accessing your account, scroll down to find the Subscription & Billing section. Here, you’ll see your subscription information.
To initiate the cancellation process, look for and select the Cancel Subscription link.
Depending on your initial method of subscription, if you used a third-party billing platform like Google Play or the App Store, you will need to visit that respective service’s settings to cancel the subscription.
Canceling on Different Devices
To cancel your Paramount Plus subscription, the process will vary based on the device and the service through which you subscribed. Be sure to follow the steps that correspond to your specific situation for a hassle-free cancellation.
Canceling Paramount Plus on a Web Browser
If you subscribed directly through the Paramount Plus website, you can cancel by following these steps:
- Go to the Paramount Plus website and log in to your account.
- Click on your username in the upper right-hand corner, then select Account from the dropdown menu.
- Scroll to find the option to Cancel subscription and follow the prompts to confirm your cancellation.
Canceling on iPhone or iPad via Apple App Store
For those who subscribed to Paramount Plus through the Apple App Store on an iPhone or iPad, use these steps:
- Open the Settings app on your device and tap your name at the top of the page.
- Tap Subscriptions to see your list of current subscriptions.
- Select Paramount+ from the list and then tap Cancel Subscription (or Cancel Free Trial) to initiate the cancellation.
- Confirm your decision to finalize the cancellation.
Canceling on Android Devices via Google Play Store
If you’re using an Android device and subscribed via the Google Play Store, you should:
- Open the Google Play Store app on your device.
- Tap on the menu (three lines) and select Subscriptions.
- Find and select Paramount+ from your list of subscriptions.
- Tap Cancel Subscription and confirm your cancellation when prompted.
After Cancellation
Once you’ve canceled your Paramount+ subscription, it is important to ensure that the process is finalized properly. There will be no immediate termination of services; you will continue to have access to Paramount+ until the end of the current billing cycle.
Confirmation and Follow-Up
After you cancel, ensure you receive a confirmation email from Paramount+. This serves as your official record of cancellation.
Keep this document, as it may be necessary if there are any discrepancies regarding the cancellation date.
Prorated Refunds
Paramount+ does not offer prorated refunds for any part of a subscription period you did not use. You will retain access to the service until your subscription’s existing billing cycle ends.
Reactivating Your Subscription
If you change your mind, reactivating your Paramount+ subscription is straightforward.
Simply log back into your account, go to the ‘Subscription & Billing’ section, and select the option to renew your subscription.
Your access to content will be restored immediately, starting a new billing cycle.
Managing Account Settings
In managing your Paramount Plus account settings, you can both update your personal information and change your billing information with ease, ensuring that your account reflects your current details and preferences.
Updating Personal Information
To update your personal information in your Paramount Plus account:
- Navigate to paramountplus.com.
- Click on your username in the upper right-hand corner.
- Select Account from the dropdown menu.
- Within the Account Information section, you can edit details such as your email address and password.
- Save your changes to ensure your account information is current.
Changing Billing Information
To change your billing information related to your Paramount Plus subscription:
- Access your account by following steps 1 through 3 from the section above.
- Locate the Billing Information section.
- Click on Edit next to your payment method.
- Update your payment details, including credit card numbers, billing address, or add a new payment method.
- Confirm your new billing details to complete the update.
- Ensure that your account reflects the most up-to-date billing information to prevent any interruption in service.
Troubleshooting Common Issues
When canceling your Paramount+ subscription, you may encounter issues. This section will guide you through resolving common problems so you can complete your cancellation effectively.
Unable to Cancel Subscription
If you’re unable to cancel your subscription, first ensure you’re logged in with the correct account by checking your avatar on the upper right-hand corner of the Paramount+ website. Follow these steps:
- Navigate to paramountplus.com and click on your username.
- Select ‘Account’ from the dropdown menu.
- Scroll down and look for the ‘Cancel subscription’ option.
- If you subscribed through another billing platform such as the App Store, Google Play, Amazon, or Roku, revisit the respective platform and follow their cancellation procedures.
Unrecognized Charges After Cancellation
Should you notice charges after you have cancelled your subscription, review your billing details by accessing the ‘Account’ section under your avatar.
Check the cancellation date to ensure the process was completed before the billing cycle’s end.
In case you’re billed post-cancellation:
- Contact Paramount+ customer support with details of your cancellation confirmation.
- For billing through third-party platforms, get in touch with the platform’s customer support.
Technical Glitches During Cancellation
Occasionally, you might face technical issues while attempting to cancel, such as error messages or a frozen screen. To address technical glitches, try the following:
- Refresh your browser or clear the cache and attempt to cancel again.
- Use a different browser or device to access your account and the cancellation page.
- If persistent issues occur, document the problem (consider taking screenshots) and report to Paramount+ customer support for further assistance.
Frequently Asked Questions
If you need to cancel your Paramount Plus subscription, the following subsections provide straightforward instructions tailored to various platforms and scenarios.
How can I terminate my Paramount Plus subscription through Amazon Prime?
If you subscribed to Paramount Plus through Amazon Prime, go to your Amazon account. Then, navigate to ‘Memberships and Subscriptions’ and ‘Prime Video Channels’. Find Paramount Plus and select ‘Cancel Channel’.
What steps should I follow to cancel Paramount Plus on the app?
To cancel your subscription within the Paramount Plus app, visit your account settings. Then, locate the subscription or billing section and follow the prompts to cancel the subscription.
What is the process to cancel my Paramount Plus free trial?
To cancel a Paramount Plus free trial, go to the platform you signed up through (app, website, etc.). Then, find your account or subscription settings and opt to end the trial. If you do not cancel before the trial ends, you may be charged.
How do I cancel my Paramount Plus membership on an Android device?
On your Android device, open the Google Play Store. Then, check your Subscription list, find Paramount Plus, and select ‘Cancel Subscription’.
What is the method for cancelling Paramount Plus on an iPhone?
On your iPhone, open Settings and tap your Apple ID. Then, select ‘Subscriptions’, choose Paramount Plus, and tap ‘Cancel Subscription’.
What are the instructions to discontinue Paramount Plus on Roku?
For Roku users, press the Home button on your Roku remote. Then, highlight Paramount Plus and press the Star button. After that, select ‘Manage Subscription’ to find the ‘Cancel Subscription’ option.
