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How to Reboot Facebook Portal? [Meta Portal Reset Guide]

The Facebook Portal stands out with its improved video and audio capabilities, but you may not see a need to keep it if you already have other devices for video chatting.

So if you decided to pass your Facebook Portal to a loved one for easier communication, you could simply reset it to factory settings.

Another scenario could be you having trouble with your Facebook Portal. A possible solution for issues with your Facebook Portal is to reboot it.

What does resetting the Facebook portal accomplishes?

reset a facebook portal

Resetting the Facebook or Meta Portal to factory default means returning the device to its original, out-of-the-box state. Like a brand-new device, this helps clear up any glitches and get things running smoothly again.

Rebooting the FB portal wipes your linked accounts and any settings adjustments you have previously done.

This is a must-stop if you are planning to sell, return, or give away the device as a gift to someone else, as it will erase all your personal data and settings.

In the following steps, you will find out how to reboot Facebook portal. Depending on your device model, the steps might vary.

How to reset a Facebook Portal via Settings

Resetting or rebooting a portal via settings is the easiest option to follow.

  1. On your Meta Portal, tap the screen to go away from picture frame mode to access the menu apps. If you have an app open, tap the Home button located at the top and then go to the menu apps section.
  2. Find and tap the “Settings” app, which should be represented by a green icon with a gear cog.
  3. Then scroll down to the bottom of the screen and locate “Factory Reset.”
  4. You’ll be asked to confirm the reset using your linked social media account when you tap on it.
  5. Finally, you’ll be asked if you’re sure you want to proceed with the reset. Tap “Reset” to confirm the action.

Reset a Facebook Portal by removing your account

Another way you can reboot your Portal is by removing your account from it. Here’s how to do it.

  1. Go to the “Settings” app by tapping on the gear icon.
  2. Then in the settings menu, you will have to select “Accounts.”
  3. Under “Portal Accounts,” tap on the account you want to remove from the device.
  4. On the next screen, tap on “Remove Portal Account.”
  5. The Portal will then provide a unique code which you will need to use as a verification code by going to facebook.com/device using any other personal device.
  6. Then enter the code from the Portal screen in the “Enter Code” text box and click on continue.
  7. As soon as you confirm it, Portal will ask you to confirm removing your selected account from the device.
  8. Tap on the remove option, and it will ask for a reset after removing the account.
  9. Tap on reset to start the factory reset process.

Check this video to follow the entire process visually.

Portal by Facebook How to Factory Reset | Remove a User

👉🏽 Also Read: This Person Is Unavailable On Messenger: How To Fix

How to factory reset Facebook Portal and Portal mini?

Manual resetting of the device is possible if you have either the Facebook Portal or Portal Mini. This means you can perform the reset without the need to access settings or account removal.

  1. First, you have to unplug the portal.
  2. Press and hold the together volume down key and the power button, then plug the portal back in without releasing them.
  3. The Portal will display a notification that it will reset in 10 seconds; press & hold both volumes down and the power button until the resetting process starts.

How to reboot Facebook Portal Plus and Portal Gen 1?

Similarly, the rebooting process for Portal plus and gen 1 is the same.

  1. Press and hold the volume down button on the top of the device while pressing the power button on the back.
  1. Tap on the Factory Reset option on the Portal device screen.
  1. It will initiate the factory data resetting process immediately, so you will need to wait for the device to finish the resetting process.
  2. Once it finishes rebooting, you can set up your portal as a brand-new device.
  • When done, you can set up portal gen 1 from the beginning.


What is Portal from Facebook?

Portal is an intelligent video calling hub with a built-in Alexa smart assistant released by Facebook. It can be used through your Facebook or WhatsApp account, but you need to have an account to use this feature!

How do I factory reset my Portal TV?

Press and hold the side button on your Portal TV and plug in the power cord simultaneously. You will be notified that your Portal TV will Factory Reset in 10 seconds. Continue holding the button during the countdown until the rebooting process starts.

How to reset portal 2 co op?

To reset the co-op mode in Portal 2, you will need to follow these steps: Start Portal 2 and open the main menu > Select the “Options” menu > Go to the “Co-op” tab > Scroll down to the “Reset Progress” section > Click on the “Reset” button to reset the co-op mode and restart your progress > Confirm that you want to reset the co-op mode by clicking “Yes.”

After following these steps, the co-op mode in Portal 2 should be reset to its initial state.

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Rupam Bharali

Hey there, I'm Rupam. I like gaming, exploring gadgets & software, watching TV shows and other people's streams. I created this website to share my thoughts on people's queries regarding software-related issues, guides, streaming, gaming, and PCs. I hope you find my content helpful. Feel free to take a glance and share your thoughts with me.