Subscription Management

How to Cancel HBO Max Subscription

Would you like to cancel HBO Max subscription but don’t know where to begin? With lots of streaming services out there, it’s normal to switch between them based on what you want.

However, if you’re no longer interested in their subscription plans, you must know how to cancel them to avoid being charged during the next billing cycle.

Canceling your Max subscription can feel overwhelming if you’re unfamiliar with the process. So this guide aims to help you out with multiple ways to cancel your HBO Max membership.

What You Need To Know

Before you cancel your HBO membership, there are some things you should know to avoid an uninterrupted streaming experience.

1. Understand Your Billing Cycle

Before you cancel your HBO subscription, it’s essential to understand your billing cycle. HBO offers monthly subscription plans, and your billing period typically starts when you sign up for the service. If you cancel your subscription mid-month, you might still be charged for the whole billing period.

2. Consider Your Subscription Provider

If you subscribed to HBO through a third-party provider, such as Amazon or Hulu, you’ll need to cancel your subscription through that provider. Check your list of subscriptions to ensure you’re revoking the correct service.

3. Understand the Consequences

Canceling your HBO subscription means you’ll no longer have access to the extensive streaming services offered by Warner Media, including HBO original content and popular movies. You will also lose access to any HBO Max content that you have downloaded.

Or just watch them on your friend’s account!

Canceling your HBO Max subscription is an easy process that can be done with different methods, but here is the straightforward way:

  1. Open the HBO Max app and tap your profile in the top right corner.
  2. If you need assistance signing in, tap the Settings icon.
  3. Navigate to the Subscription section, then select “Manage Subscription.”
  4. From there, tap “Cancel Subscription.”
  5. Confirm your cancellation.

Different Ways to Cancel HBO Max Subscription

1. Cancel HBO Max via Web Application


One way to cancel your HBO Max membership is through the web application.

It’s pretty easy and accessible to everyone. You don’t need to be on your TV or specific mobile device to be able to cancel the membership.

  1. Open your browser and go to the HBO Max website.
  2. Sign in to your HBO  account using your credentials.
  3. Click on your profile icon; it should be in the top-right corner.
  4. Then select “Billing Information” or a similar option from the drop-down menu.
  5. Look for the section that displays your subscription details and find the “Cancel Subscription” or a similar option.
  6. Follow the provided prompts and confirm the cancellation of your HBO Max subscription.
  7. Note any relevant information regarding the cancellation process, such as the effective date or any remaining HBO Max access until the billing cycle’s end.

2. Cancel Subscription On the HBO Max App (iOS & Android)


Another way to cancel your membership is via HBO Max mobile app. It’s similer to canceling the membership via the web app, but instead, you will use the official HBO Max mobile app.

  1. Launch the HBO Max app on your mobile device (iOS or Android).
  2. Tap the profile icon, typically in the top-right corner.
  3. Select “Settings” from the menu or a similar option.
  4. Look for the “Manage Subscription” or “Subscription” section.
  5. Tap on “Cancel Subscription” or a similar choice.
  6. Follow the provided prompts to confirm the cancellation of your HBO Max subscription.
  7. Once you confirm the cancellation, your membership should be canceled instantly.

3. Cancel Through a Cable Provider


To cancel your HBO Max subscription via a cable provider, start by determining which cable or streaming service provider bills you for your subscription. This information should be mentioned in your billing statements or account details.

Once you figure it out,

  1. Log in to the website or contact the customer support team of your cable or streaming service provider.
  2. Locate the section or option related to billing or canceling subscriptions.
  3. Find the section for HBO Max or HBO.
  4. Follow the provided instructions to cancel your HBO Max subscription.

Here are some of the most popular cable providers and their cancellation instructions:

  • Comcast: You can cancel your HBO Max subscription by calling Comcast customer service at 1-800-XFINITY.
  • Spectrum: You can cancel your HBO Max subscription by logging in to your Spectrum account and clicking the “Cancel Services” button under the “My Services” section.
  • DirecTV: You can cancel your HBO Max subscription by calling DirecTV customer service at 1-800-531-5000.
  • AT&T U-verse: You can cancel your HBO Max subscription by logging in to your AT&T U-verse account and clicking on the “Manage Services” button under the “My Account” section.
  • Verizon Fios: You can cancel your HBO Max subscription by calling Verizon Fios customer service at 1-800-833-4800.

Your service provider may send notes on essential details, such as confirmation numbers or effective cancellation dates. You should note them for further reference if the cancellation process encounters an issue.

4. Cancel your HBO Max Subscription On Hulu


Hulu is considered a better version of cable providers, and if you are a Hulu subscriber with an HBO Max add-on and considering a subscription cancellation, here’s how to do it:

  1. Go to your Hulu account page.
  2. Click on “Manage Account.”
  3. Under “Your Subscription,” click on “Manage Add-ons.”
  4. Find the “HBO Max” add-on and uncheck the box next to it.
  5. Click on “Review Changes.”
  6. Click on “Submit” to confirm cancellation.

5. Cancel Home Box Office Max Subscription On ScribeUp

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When considering a cancelation via ScribeUp, remember that you cannot cancel your subscription if you are in the middle of a billing cycle. Neither gets a refund for any unused portion of your subscription.

Here are the steps on how to cancel your Home Box Office Max subscription on ScribeUp:

  1. Go to the ScribeUp website and sign in to your account.
  2. Click on the “Subscriptions” tab.
  3. Click on the “Manage” button next to “HBO Max.”
  4. Click on the “Cancel Subscription” button.
  5. Follow the on-screen instructions to complete the cancellation process.

Frequently Asked Questions:

Yes. You can temporarily deactivate HBO Max when you might want to deactivate your account if you are going to be away from home for an extended period and you don’t want to continue paying for the service. Or, you might want to deactivate your account if you only want to watch a specific show or movie and don’t want to pay for an entire month of service.

The refund policy for HBO Max subscriptions in the USA depends on the billing cycle, subscription provider, and specific terms and conditions. Reviewing your subscription provider’s or streaming platform’s refund policy to understand their guidelines regarding cancellations and refunds is recommended.

Refunds may sometimes be available if the cancellation occurs within a certain period or in exceptional circumstances.

You can cancel an HBO Max free trial before it transforms into a paid subscription. The cancellation process may vary depending on your subscription provider or streaming platform. You can follow the instructions above to cancel your free trial like a regular HBO Max subscription on different platforms.


In conclusion, managing your HBO Max account or subscription involves a straightforward process of deactivation, cancellation, or temporary suspension.

Before that, you must familiarize yourself with the specific procedures your subscription provider or streaming platform outlines, as they may have unique guidelines and policies.

Reviewing the terms and conditions and refund policies and contacting customer support if needed can ensure a smooth experience when changing your HBO Max subscription. 

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I am Rupam, a Computer Application graduate with a passion for gadgets and technology. GameSpec is a platform I created to share my knowledge on gadgets and software tutorials. On this site, you can find helpful troubleshooting guides to assist you in solving common problems with software and gadgets.
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