The “incorrect psk provided for network ssid” error usually occurs when the user attempts to connect to a work or home router. Typically it happens after a router password reset and the PSK (pre-shared key) is changed. The message basically indicates that the user has entered the wrong password.
Whenever your computer connects to a wireless network it saves the profile and settings of the network. During the connection establishment phase, a secure key is shared on a safe channel that to be used during the connection as a signature.
The generation of a unique encryption key uses the technology called TKIP (Temporal key integrity protocol).
In this post, we are going to discuss this common problem encounters after a router password update. This error message appears as “incorrect PSK provided for network SSID” which is of course a reason to be panic if you urgently need internet connectivity.
Let’s understand what might cause this problem!
What can cause Incorrect PSK Provided for Network SSID error?
- If you have accidentally altered the shared key (PSK) of your router while changing your Wi-Fi password then your PC may not able to match the PSK and it will start giving an “Incorrect Psk Provided for Network SSID Error” message.
- A corrupt network driver can also cause this problem. Or a wrong Wi-Fi password can take you into the same trouble however that is not always the case.
- Another possibility of occurring this can be your router is using the default Windows adapter. In this case, the default Windows adapter might treat the router as WPA2 (Wi-Fi Protected Access II) network while it is using WEP (Wired Equivalent Privacy) encryption instead and vice-versa. If this is happening the authentication will fail even if you are using the correct password.
With these possible reasons, as a reference, to the incorrect PSK provided for network SSID error, I have researched and collected a few solutions that may help you get this error fixed. The following part of the article contains all the solutions I have tested and hopefully, that can resolve the incorrect PSK problem.
I would suggest you don’t need to be panic instead you should follow the hierarchy of steps below. I truly hope that this guide will help you get out of this problem.
Remember, before trying all these steps please make sure that you are not using the wrong password otherwise you will end up trying hard to fix it when the problem will be on the password itself.
Fix incorrect PSK provided for network SSID error
It is recommended to go step by step because the order of solutions are designed in such a way to inherit the possibility of error to downward.
- Step 1: Restart the modem and router
- Step 2: Update the network driver of you router
- Step 3: Delete existing wireless network profile
- Step 4: Connect manually to the wireless network
- Step 5: Use the Elevated command prompt to connect to an existing network profile.
- Step 6: Update Windows
- Step 7: Scan you operating system files
Step 1: Restart the modem and router
The first thing you have to do is restart your router. Usually, overheating of the router doesn’t cause incorrect PSK error however due to the long run-time the router may get overheated, and minimal hardware parts related to network connectivity are having some trouble.
The debugging process, in this case, is very simple. All you have to do is turn off the modem and router, wait for a few minutes and let cool it off, and then turn it on.
Turning the router off will also refresh the internet connection and hopefully, it will fix the Incorrect PSK issue. If this process doesn’t help you then proceed to the next solution.
Step 2: Update the network driver of you router
As I have mentioned earlier, if your operating system is using the default network adapter then it can create an incompatibility situation by treating the router as WPA2 as if it is using WEP encryption instead.
This can cause an authentication error despite the user is putting the right password.
As a solution, you need to download the dedicated driver for the router and manually install it on your PC. Doing so will force the router to recognize the proper encryption mechanism.
To download the router driver, you need to visit the official website and look for the driver of your personal model. While downloading make sure that you are getting the latest driver.
Alternatively, you can use the Windows driver update feature (connect to a different router to get an internet connection) and you should be able to receive the latest driver update for the router.
To update the router driver on windows 10, follow the steps given below:
#1. Press Windows + R to open the run dialogue box. Then type devmgmt.msc And press enter to open the driver management window.
#2. In the device manager, expand the network adaptor drop-down menu. Select & right-click on your network driver adapter.
#3. On the next pop-up window, click on search automatically for updated driver software and wait for it to search for the latest available driver. If it finds an available update then install it on your PC.
#4. After installation reboot your PC and check whether these steps fixed the problem! If not proceed to the next.
Need help in uninstalling the intel delayed launcher from your PC? Check my tutorial on how to remove delayed launcher from windows.
Step 3: Delete existing wireless network profile
Since the computer saves the network profile and the settings as soon as it connects to a network, sometimes the profile and settings may remain unchanged even after the resetting of the password.
This can cause incorrect PSK provided for network SSID error. To fix it you should remove the existing wireless network profile from your computer. Follow the given steps below to remove the network profile from the network manager.
#1. Right-click on the network icon and select the internet and network settings option in the notification area.
#2. Now on the left side panel click on the Wi-Fi option and then click on manage known networks.
#3. You will find all the previously connected networks on the list.
#4. Now select the preferred network and click on forget. It will delete the network profile that you have selected from your computer.
#5. Now try to connect with the network again and check if that resolves the issue. If you are still getting the problem then you should proceed to the next step.
Step 4: Connect manually to the wireless network
If you are getting incorrect PSK provided for network SSID error even after deleting the wireless network profile then you should try to manually connect to the router and create a new network profile.
To manually connect to a wireless network follow the steps one by one:
#1. Press Windows + R button to open the the run dialogue box.
#2. Then type control in the run dialogue box and click on Ok.
#3. Short out the visible options by selecting small icons on control panel and click on network and sharing center.
#4. Then you need to click on set up a new connection or network option.
#5. Click on manually connect to a wireless network option and next.
#6. On the next window and add the name and password of your wireless network. You need to set the security type to WPA2-Personal And then next.
#7. And finally, you need to select use the existing network option to connect to the wireless network. If the connection established successfully, try to open a webpage and see if the issue was fixed or not.
If the manual connection is not fixing the issue then you need to connect to the existing network profile using the command prompt with elevated authority.
Step 5: Use the Elevated command prompt to connect to an existing network profile.
Even though you should have got your issue fixed by now, there is a chance that incorrect PSK provided for Network SSID error still remains.
Some users have informed that connecting to the existing network profile with the Elevated command prompt was successful when no other methods seem working.
The steps for this method would be the following:
#1. Open the run dialogue box and type up cmd And press Control + shift + enter to open the elevated command prompt. Click yes on the user account control (UAC) popup.
#2. Type the following command to get the list of all wireless network profiles:
netsh wlan show profiles
#3. Find the wireless network profile you want to connect to and type the following command followed by the enter key.
netsh wlan connect name= "network profile name"
Remember, you need to add your actual network profile name to the placeholder.
Check out my recent post on how to clean your computer using the command prompt.
Step 6: Update Windows
An obsolete operating system may find it difficult to cope with the latest software updates and drivers. This can be a valid reason for causing an incorrect PSK error while trying to connect a router.
If a outdated Windows is causing this error then you should try to update the windows. Updating the windows is very simple; just follow your way down the list.
- Open the windows search and type check for updates.
- Click on the check for update button and Windows will automatically start looking for a recent update.
After a complete update check if the Incorrect PSK Provided for Network SSID fixed!
Step 7: Scan you operating system files
There is a possibility that your operating system files are infected with viruses or malware so you should try to scan those files with windows defender to see if you can find any infected files that are preventing you from connecting to the internet router.
If you find any such infected files you need to resolve them as soon as possible to fix the network issue.
You can either scan your operating system files which Windows Defender default scanning procedure or with the help of the SFC command. To perform a quick scan on your PC apply the following steps below.
- Open the command prompt and run it with the administrator privilege.
- Type sfc/scannow in command prompt and press enter.
- Sfc /scannow will examine all of the important system files on your computer, including Windows DLL files. If it finds a problem with any of these protected files, will replace them.
Network issues appear very often on Windows PC. Most of them get settled after a few setting alterations, system restart, or modem restart. But issues like the incorrect PSK may become panic for the users.
We hope these methods will certainly guide you to the conclusion of the problem and you can start enjoying internet connectivity again.